Privacy Policy
Last updated: January 2024
Introduction
At LibSoar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our library management platform.
Information We Collect
Personal Information
We collect personal information that you provide to us, including:
- Name and contact information (email, phone number, address)
- Student enrollment information
- Payment and billing information
- Library branch details and configuration
Usage Information
We automatically collect information about how you interact with our platform, including:
- Attendance records and check-in/check-out data
- Feature usage and system logs
- Device information and IP address
- Browser type and version
How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To process payments and manage subscriptions
- To send notifications and important updates
- To generate reports and analytics
- To respond to customer support requests
- To ensure security and prevent fraud
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure backup and disaster recovery procedures
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights and prevent fraud
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us at privacy@libsoar.com.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@libsoar.com
Address: 123 Tech Park, Bangalore, India 560001